Turn first-time buyers into loyal, repeat customers without relying on ads.

Omnichannel Retention Accelerator.

A done-for-you growth system that builds stronger customer relationships through personalised communication across multiple channels.

Your ads are bringing in new customers and orders...

but They Aren't Coming Back

You’re spending money daily to get new customers through the door but most of them buy once and disappear.

- Acquisition costs keep rising while repeat revenue stays flat
- You feel like you’re starting from zero every month
- Despite the effort, your margins get tighter instead of stronger

It’s exhausting. And it’s not sustainable.

The good news is you don’t actually need more new customers, you need a system that brings your existing ones back.

This is for you if...

1.

You feel like you’re pouring money into ads but barely breaking even because customers buy once and disappear.

2.

You’ve got a steady trickle of traffic, but your email and SMS systems aren’t converting them into loyal repeat buyers.

3.

You’re tired of chasing one-off sales and want to build predictable revenue from the customers you already have.

Because One-Time Buyers Aren’t Enough

sales that keep rolling in

Instead of pouring money into ads that disappear overnight, you’ll have flows that recover carts, re-engage past buyers, and turn first-time shoppers into loyal repeat customers who stick around.

klaviyo system that runs itself

With custom strategies, automations, and integrations built for your store, your account will finally feel simple, streamlined, and stress-free — running smoothly in the background while you focus elsewhere.

freedom to focus on growth

With retention handled, you’ll spend less time worrying about sales dips and chasing orders, and more time building new products, growing your audience, and doing the parts of business you actually love.

Hey, I'm Andrew

When I first started my own product-based business, I thought the answer to growth was simple: run more ads, post more often, and hustle harder.

But the more I pushed, the worse it felt. Ad costs kept climbing, my margins were shrinking, and even when new customers came in, most of them never came back.

I was frustrated, burnt out, and starting to wonder if scaling my business was even possible.

Then came my ah-ha moment: this wasn’t really a sales problem. It was a retention problem.

Once I shifted my focus to email, SMS, and customer experience systems, everything changed. Customers started buying again, sales became more predictable, and I could finally step off the hamster wheel of constant acquisition.

Now I help other Shopify founders do the same through my Omnichannel Retention Accelerator. Building a retention engine that quietly runs in the background, keeps customers coming back, and gives you the consistency and freedom you’ve been chasing.

Here's Everything You'll Get...

Custom Email Template
Designed to look beautiful and convert, branded to your store so every send feels professional, consistent, and trustworthy.

Strategically Designed Signup Forms
Pop-ups and embedded forms that don’t just collect emails, they capture phone numbers too, growing both your email and SMS lists effortlessly.

Profile Enrichment Strategy
Smart tactics to turn email subscribers into fully profiled subscribers, so you can reach more customers by email and text.

Automated Email Flows That Sell for You
From welcome sequences that create an instant connection, to abandoned cart reminders that recover lost revenue, to post-purchase flows that turn one-time buyers into repeat customers.

60 Days of Campaign Planning + Implementation
Not just set-and-forget. You’ll also get support with campaign planning, so you can send consistent, on-brand emails that keep customers engaged and buying.

Analytics + Optimisation
Your account won’t just run — it will improve. I’ll monitor performance, make updates to flows, forms, and campaigns, and guide you on what’s working best so you stay in control.

NAME THE USP HERE

Success

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Walk Away With:

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NAME THE USP HERE

Success

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Walk Away With:

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Week by Week

Week 1: Kickoff & Foundation
We’ll start with a kickoff call, a deep-dive audit of your current setup, and a custom template design so everything feels aligned with your brand from the start.

Week 2: Signup Systems
Strategically designed email + SMS opt-ins go live, plus a plan to enrich existing profiles with phone numbers so your list starts growing from day one.

Week 3: Automated Flow Plan
You’ll get a clear, customised blueprint of the automated journeys we’ll build — from welcome to abandoned cart to post-purchase.

Week 4: Flow Build-Out
I’ll begin building your automated flows in Klaviyo, designed to drive more sales on autopilot.

Week 5: Flow Reviews & Approvals
We’ll review, test, and refine your flows together to make sure they fit your products, tone, and goals perfectly.

Week 6: Campaign Planning
We’ll map out your next 30 days of campaigns so you’re sending consistent, revenue-driving emails alongside the automations.

Week 7: Campaign Implementation
Your first round of campaigns gets sent! You’ll see exactly how they look in action and how they integrate with your automated flows.

Week 8: Signup Form Analytics & Updates
We’ll review the data on your forms and make updates to improve conversion rates and list growth.

Week 9: Flow Analytics & Optimisation
Time to fine-tune. I’ll analyse performance, adjust automations, and make improvements based on real customer behaviour.

Week 10: Campaign Analytics
We’ll dig into how your campaigns performed, what drove the most engagement, and how to optimise future sends.

Week 11: Ongoing Campaign Planning
Another 30-day campaign plan, keeping your content fresh, consistent, and aligned with your sales goals.

Week 12: Closing & Next Steps
We’ll wrap up with a final review, handover, and next-steps plan so you feel confident continuing to run and grow your system.

SOME COMMON QUESTIONS WE HEAR OFTEN

Frequently Asked Questions.

Ask question here for the product that brings home the value or handles an objection.

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Ask question here for the product that brings home the value or handles an objection.

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Ask question here for the product that brings home the value or handles an objection.

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Ask question here for the product that brings home the value or handles an objection.

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CUSTOMER TESTIMONiALS FOR YOUR PRODUCT

Real People + Real Results

SUMMARY OF THEIR RESULT

“A really strong testimonial that confirms the transformation that is waiting.”

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Jane Awesome

Who The Lab Is Not For

Anyone looking for an overnight success or "get rich quick" solution

Business owners who want to be told what to do but aren’t ready to take action

Those who want flashy tactics over foundational, sustainable growth