OMnichannel retention accelerator is now open!
Andrew George Omnichannel E-Commerce Logo
Retention isn’t optional — it’s the engine of real profit

Stop burning cash on ads, start building loyal repeat customers who buy again and again.

If you’re relying on ads to grow, you’re on a hamster wheel. I help small DTC brands on Shopify fix their retention, build omnichannel flows across email, SMS, WhatsApp, and reviews — so you finally get predictable sales, loyal customers, and sustainable growth.

Retention strategies for real DTC brands with big goals.

Mockups of The Omnichannel Retention Blueprint digital guide showing strategies for Shopify customer retention, omnichannel marketing, and Klaviyo automation.

The Omnichannel Retention Blueprint

With this retention playbook, you’ll stop wasting money chasing one-time buyers and start turning every purchase into a long-term customer relationship. It gives you a proven blueprint of retention flows that actually work for Shopify brands, simplifying the process so you can focus on growth instead of guesswork. By meeting customers where they are (email, SMS, or WhatsApp) you’ll create consistent, customer-focused marketing that builds lasting loyalty and steady, reliable revenue.

Working with Andrew completely transformed my email marketing. He helped me clean up my Klaviyo account, set up automations that actually convert, and rewrite my emails so people reply and buy. For the first time, I feel confident and in control of my marketing instead of overwhelmed by it.

BRANDI REID, SIMPLY SWEET BY B & THREE NAIL FAITH
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Here's how I can help you transform your customer retention

1

fix your foundation

We’ll audit and overhaul your retention systems so they actually drive repeat sales (instead of just looking good on paper). A strong foundation means no more bleeding cash on ads and no more guessing what works.

2

build omnichannel flows

From email and SMS to WhatsApp and customer hubs, I create automated customer journeys that meet buyers where they are. This isn’t about shouting louder — it’s about showing up in the right place, at the right time.

3

Scale with retention

Ads should fuel growth, not drain your bank account. I help you make every ad dollar work harder by turning one-time buyers into loyal customers who come back again and again.

About Andrew George

retention first, always

Ads might win you customers — but only retention turns them into loyal repeat buyers. My work is about building systems that keep your customers engaged long after their first purchase.

experience you can trust

With a tech brain that can figure out anything (even the stuff most people avoid), I’ve helped DTC brands turn broken systems into profit engines. My focus is on practical, sustainable strategies that stop the leaks and build lasting growth.

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OMNICHANNEL RETENTION BLUEPRINT

Start by mapping out your customer journey. This free guide shows you how to identify gaps, plug leaks, and create a clear plan to keep customers coming back. It’s the perfect first step toward a business that doesn’t rely solely on ads to make sales.

ORDERS ON AUTOPILOT

Next, put your plan into action. This self-paced course walks you through setting up the essential Klaviyo automations, from welcome to winback, so your store can start generating repeat orders on autopilot (without endless manual effort).

OMNICHANNEL RETENTION ACCELERATOR

When you’re ready to go all in, I’ll help you build a complete retention ecosystem across email, SMS, WhatsApp, and reviews. Together, we’ll create omnichannel flows that turn one-time buyers into lifelong customers and free you from the ad treadmill for good.

I had someone set up the basics of my Klaviyo account ages ago—just enough to keep the lights on because I had zero clue what actually needed to happen in there. It was… fine. But when I started working with Andrew, everything changed. He cleaned up the chaos, fine-tuned every automation, and showed me what actually moves the needle. For the first time ever, I know my emails are working behind the scenes while I’m busy making bubbles and running my business.

Debbie parsley, sunburst soaps.

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